Shipping Information

What method of shipment do you use?

We at All world Furniture offer three different types of shipping service: Curb Side Delivery, UPS Ground Service, White Glove Delivery.

Curb Side Delivery

Curb Side Delivery means the driver will drop off the furniture at the closest place to your home where he can park the truck. It is your responsibility to carry the furniture from the back of the truck to your home. The Driver will not assist you in carrying the furniture to your home. So, if you have ordered a very large furniture item we recommend you to bring a couple of people who can help you unload it. Alternatively, you can avail the additional services offered by the truck freight companies to help you move the furniture item from the truck to your home. You can contact the shipper directly regarding additional services once we email you the tracking information. It is your responsibility to pay the truck freight carrier directly for any additional services. This delivery service is free of charge within the country’s 48 states. We also ship to Alaska and Canada. However, the customer needs to call or email us for a quote.

For small products, we use UPS Ground Service instead of Curb Side Delivery for your convenience.

UPS Ground Service

UPS Ground delivery service is available only for small products. It includes the driver carrying the product to your front door. They will not carry the product inside your home nor will they assist in the assembly of the product.

Premium White Glove Delivery

This is a premium delivery service. It includes providing two men for the delivery to the inside of your residence to the room you choose. The service includes carrying the product up to “2 flights” of stairs (4-15 steps= 1 flight) from the threshold. Once in the desired room, the shipper will unpack the product and perform the assembly and give you the required instructions. The shipper will also dispose of all packaging.

Please note Premium White Glove Delivery service is not available for small products like dining chair, ottoman etc. However, if you have ordered a small and large product together, you can avail this premium service.

What happens if I receive my product and it has been damaged in transit?

If you find your items are damaged or suspected to be damaged, document it with the delivery agent when you receive your items. Ask the delivery driver to wait while you inspect the items. If the delivery driver refuses to wait, be sure to note this on the bill of delivery while you sign accepting delivery.
If you notice any signs of damage on the outside of the box, be sure to note this on the delivery slip before you sign your name on it. Some of our manufacturers only offer “curbside” delivery which essentially means the driver or delivery agent will not carry that package inside your home.
In such a scenario, if you suspect there has been any damage to your items in transit, mention your concerns on the delivery slip and insist the package be opened for inspection outside. If the driver/delivery agent turns you down, you must note the same on your delivery slip and retain a copy of it – or simply refuse to accept the delivery. 
Please, note that you must notify us within 3 business days by phone or email if you want to register with us any potential claims for damages. If you fail to leave any notes/complaints on the delivery slip while signing it, we won’t be responsible for any damage, color or finish difference..

Where do you ship?

Currently we ship to 48 continental states of the United States. We also ship to Alaska, Hawaii and Canada, but the customer needs to call or email us for a quote. We do not ship anywhere else other than USA and Canada.

Can you ship to APO / FPO addresses?

Sorry, we cannot ship to APO / FPO addresses.

Can you ship to Alaska, Hawaii or Puerto Rico?

Most items are available for shipping to these areas, however we are unable to ship some products to these areas. If an item is unavailable for one of these areas you shall be notified and your ordered cancelled. Additional Shipping Charges may apply. If you have any questions about the availability of an item to one of these areas please contact us.

What about international delivery?

Currently we ship to 48 continental states of the United States. We also ship to Alaska, Hawaii and Canada, but the customer needs to call or email us for a quote. We do not ship anywhere else other than USA and Canada.