Terms & Conditions

The following terms and conditions apply to all transactions that take place on this website or at our stores. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. Please read our Privacy Policy for the details of how we treat the information we collect from you and what steps we take for your protection.

Your Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use allworldfurniture.com only with involvement of a parent or guardian.  allworldfurniture.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Shipping - Delays

Delivery estimates are “good faith” estimates only. All World will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes.

Terms of Furniture Sale

Merchandise availability is estimated according to information on hand at the time order is written. Seller is not responsible for delays in stock replenishment, and no order may be canceled or be eligible for a refund or rebate based on late merchandise arrival. The customer assumes all risk regarding determinations of furniture quality, size, use, transportation and fit. Customer assumes full responsibility for ensuring that furniture will fit the space, purpose, and use intended by the customer. Seller shall not be responsible in any way for any consequential damages incurred by customer regardless of the cause, whether a delay or mistake in delivery or the furniture itself, its quality, function or use without limitation. Buyer agrees that Seller’s liability shall never exceed the extent of a full refund of the Total.

Sale amount on this invoice

All exchanges and cancellations are subject to seller approval. A 35% restocking fee based on the purchase price will be assessed on seller approved returns, exchanges or cancellations. Seller makes no warranty beyond any written description itemized in this order. Such disclaimer does not affect manufacturer warranty if any. All World disclaims all representations provided and shall not be liable for any errors in information provided. Buyer layaways are not subject to cancellation. Any change to an order must be made within three (3) calendar days after order date and in any case before delivery, subject to the terms herein.

Items received damaged

Every shipment is insured in the unlikely event that damage occurs during transit. While cases are sporadic, it does happen once in a while. We request that you inspect your item(s) upon delivery. If your item(s) are damaged, print "Damaged Upon Arrival" where you sign for the items and refuse delivery. After shipment is refused and damage is verified, we will file a claim and send you a replacement product. If a product is accepted and damaged, you will be responsible for filing a claim with the proper carrier. For damages unnoticed at the time of delivery, we ask that you send us photographs via email so that we can address and correct the situation within five days from receipt of the package. Notification to All World of hidden damage or problems shall be provided within three (3) business days of receipt. All World shall have no liability or responsibility for damage occurring through the acts or omissions of a Third Party Shipper. For curbside deliveries, it is Customer's responsibility to un-package the furniture items and move the pieces into the home. If damage has occurred to the furniture during shipment, Customer must refuse the shipment and immediately notify All World staff.

Tax

All sales are tax-free if delivered out of States where we maintain a store. For a list of store locations, please visit our store page.

Payment methods

Our secure server accepts American Express, Discover, Mastercard and Visa / Visa Electron and Switch / Maestro. Payments must be made in full at the time of purchasing. Orders will be processed once the proper funds have cleared.

User Warranties

In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.

Orders Status

You may log in using your email address and chosen password to view order history, print receipts, pick up tracking information and details regarding your order or contact us at 1.800.606.7319 or by email using the contact page.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason, we will not charge you for these, and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether the order has been confirmed. If your credit card has already been charged and we subsequently cancel your request, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).

Returns

All exchanges and cancellations are subject to seller approval. Merchandise purchased from All World may only be returned for store credit or exchange upon meeting specific criteria. Returns must be pre-authorized by calling the store you purchased the items from or by calling 1-408-292-6833 for online orders. Make sure to call for within seven days of delivery to request an exchange or credit. Pre-approved returns will only apply to merchandise accompanied by original receipt and in original condition and packaging. Subject to applicable local regulations claims received after seven days of delivery cannot be processed. Returns are subject to a 35% restocking fee. Non-stock items, layaway orders, and special orders are not returnable or cancellable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Return freight is the responsibility of the customer.

The actual cost of shipping a replacement item to you will not be credited or refunded and is subject to additional charge. Store credit is valid for one year from date of issue. After that, unused credit is forfeited after one year, subject to local regulations.

Order cancellation

Orders canceled after 24 hours are subject to cancellation and 35% restocking fee in addition to any shipping charges incurred as may apply.